Legal documentation

1.1 Controller. DevBridgeSystems (“we”, “us”), 53332 Straufsberg 25 Bornheim, Germany, is the data controller for personal data processed through this website and our service engagements. Contact: [email protected].

1.2 Data we collect. We process contact details you submit (name, email, company, phone, project brief), contract and billing data required to deliver services, and technically necessary log data (IP address, browser type, timestamps) collected when you visit our site.

1.3 Purposes & legal bases. We process data to respond to inquiries (Art. 6(1)(b) GDPR — pre-contractual measures), to perform contracts (Art. 6(1)(b)), to satisfy legal accounting obligations (Art. 6(1)(c)), and — only with your consent — to send project updates (Art. 6(1)(a)). Legitimate interests (Art. 6(1)(f)) cover securing our infrastructure and improving service quality.

1.4 Processors & transfers. We use vetted processors (hosting, email, payment) under Art. 28 GDPR data-processing agreements. Where a processor operates outside the EU/EEA, transfers rely on Standard Contractual Clauses or an adequacy decision.

1.5 Retention. Inquiry data is retained for up to 24 months after the last contact. Contractual and invoice records are retained for 10 years as required by German commercial and tax law.

1.6 Your rights. Under GDPR you may request access, rectification, erasure, restriction, portability, and object to processing (Art. 15–21). Where processing relies on consent, you may withdraw it at any time. You may lodge a complaint with your supervisory authority.

1.7 CCPA notice (California). California residents may request disclosure of categories of personal information collected, request deletion, and opt out of any “sale” or “sharing” of personal information. We do not sell personal information. Requests may be sent to [email protected] and will be honored as required by applicable law.

2.1 Scope. These terms govern services provided by DevBridgeSystems, 53332 Straufsberg 25 Bornheim, Germany, including backend architecture, API development, real-time applications, and related consulting. Individual statements of work (SOW) prevail where they conflict with these terms.

2.2 Proposals & acceptance. Prices, deliverables, and timelines stated on our website are non-binding estimates. A contract is formed when both parties sign an SOW or confirm an offer in writing (email suffices).

2.3 Client obligations. The client provides timely access to systems, credentials, and feedback. Delays in client responses may shift delivery dates correspondingly.

2.4 Fees & payment. Unless otherwise agreed, 50% of the fee is due on kickoff and 50% on acceptance. Invoices are payable within 14 days without deduction. Payment links provided on this site are processed securely by our payment provider; we do not store card data.

2.5 Intellectual property. Upon full payment, all rights in client-specific deliverables (code, schemas, documentation authored for the engagement) transfer to the client. We retain rights to pre-existing tools, libraries, and know-how, which are licensed to the client on a perpetual, non-exclusive basis for use with the deliverables.

2.6 Confidentiality. Each party keeps the other’s non-public information confidential for five years after the engagement ends, except where disclosure is required by law.

2.7 Liability. We are liable without limitation for intent and gross negligence, and for damages resulting from injury to life, body, or health. For slight negligence, liability is limited to foreseeable, contract-typical damages. The client remains responsible for backups of its own production data.

2.8 Governing law. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Courts of Bornheim/Frankfurt region have exclusive jurisdiction where the client is a merchant.

3.1 What we use. DevBridgeSystems uses a minimal set of cookies and local-storage entries:

• dbs_cookie_consent (local storage) — remembers that you dismissed the cookie banner. Essential; retained until you clear browser storage.
• Session cookies — strictly necessary for delivering pages securely and protecting forms against cross-site request forgery where applicable.

3.2 What we do not use. We do not set advertising or cross-site tracking cookies, and we do not build advertising profiles. Third-party embeds (such as the optional map on the contact page) may set their own cookies when loaded; those are governed by the provider’s policies.

3.3 Managing cookies. You can delete cookies and local storage at any time through your browser settings. Blocking essential storage may cause the consent banner to reappear but will not prevent core site functionality.

3.4 Consent. Where EU e-Privacy rules require consent for non-essential cookies, we ask for it via the banner before any such cookie is written. Questions: [email protected].

4.1 Fixed-scope projects. For milestone-based engagements with DevBridgeSystems, the kickoff deposit (typically 50%) covers work already performed and is non-refundable once work has started. The balance is invoiced only after you accept the milestone deliverables.

4.2 Cancellation. Either party may terminate an open SOW with 14 days’ written notice. You remain responsible for work completed and pre-approved third-party costs up to the termination date; any prepaid fees for undelivered work are refunded pro-rata within 14 days of termination.

4.3 Defects. If a deliverable materially deviates from the agreed specification, notify us within 14 days of delivery. We will remedy the defect within a reasonable time at no charge. If we cannot cure within a reasonable period, you may reduce the fee or, as a last resort, withdraw from the contract for that deliverable.

4.4 Subscriptions & retainers. Monthly maintenance retainers renew automatically for further monthly periods. Either party may cancel before the next billing date; the current month remains payable and is not refunded mid-cycle unless we fail to provide the contracted coverage.

4.5 Consumer statutory rights. Where a consumer has a statutory right of withdrawal (e.g., 14-day EU right of withdrawal for distance contracts), that right is unaffected by this policy and is described in the withdrawal instructions issued with your contract.

4.6 How to request a refund. Email [email protected] with your project reference and a short description. Approved refunds are issued to the original payment method within 14 days. DevBridgeSystems, 53332 Straufsberg 25 Bornheim, Germany.